Taylor must send a bad-news message to a client and indicate to her that he will be unable to meet a delivery deadline. What should Taylor do first?

A) Select a soothing color of stationery for the message.
B) Gather information about his reasons for not meeting the deadline.
C) Write the opening of his message.
D) Analyze the bad news to see how it will affect his reader.


D

Business

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______ is a means of self-promotion as well as a vehicle to express your interest in another.

Fill in the blank(s) with the appropriate word(s).

Business

Many companies are beginning to realize that they are not really market and customer driven, they are product and sales driven. In the attempt to transform themselves into true market-driven companies, firms are required to change

Describe and explain what changes are necessary.

Business

The major disadvantage of an empty shell solution as a second site backup is

a. the host site may be unwilling to disrupt its processing needs to process the critical applications of the disaster stricken company b. intense competition for shell resources during a widespread disaster c. maintenance of excess hardware capacity d. the control of the shell site is an administrative drain on the company

Business

A ______ provides the maximum, minimum, and midpoint of pay for a certain group of jobs.

A. rate range B. pay structure C. wage compression D. minimum wage

Business