____ skills are particularly important in the customer service and support industry because customer service is often ranked as one of the most stressful occupations.
A. Business
B. Soft
C. Technical
D. Self-management
Answer: D
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Which of the following is true regarding the Accounting Standards Board (ASB) in the UK?
a. The US has a greater influence on the standard-setting apparatus in the UK than does the European Union. b. ASB board members serve on a part-time basis without salary. c. The Emerging Issues Task Force (EITF) serves both the US and the UK standards-setting boards. d. The ASB issues accounting standards on its own authority.
The Immigration Reform and Control Act (IRCA) of 1986 places a major responsibility on employers for stopping the flow of illegal immigrants into the United States. List three activities an employer is prohibited from engaging in.
What will be an ideal response?
Base salary is the amount of money that an expatriate normally receives in the home country plus a cost-of-living adjustment.
Answer the following statement true (T) or false (F)
The ROI calculation will indicate:
A. the invested capital generated from each dollar of income. B. the percentage of each sales dollar that is invested in assets. C. the sales dollars generated from each dollar of income. D. the overall quality of a company's earnings. E. how effectively a company used its invested capital.