Remaining composed and cool when faced with difficult circumstances or a highly demanding workload or schedule, and acting as a calming and settling influence to whom others can look for guidance, are all part of ________, one of the behaviors involved in adaptability.
A. dealing with uncertain and unpredictable work situations
B. solving problems creatively
C. handling emergencies or crisis situations
D. handling work stress
E. demonstrating interpersonal adaptability
Answer: D
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A seller contracts to sell some rare coins to a collector for $10,000, to be delivered two months
after the date of the contract. On the date that delivery is due, the coins are worth $12,000 but the seller refuses to deliver. The collector acquires similar coins the following week for $13,000, the best price he can find. What can the collector recover from the seller? A) $3,000 B) $2,000 C) $5,000 D) Nothing, because she chose to enter into a separate contract for the purchase of coins from another seller E) $1,000
In the 1980s, Japanese computer chip manufacturers were accused of dumping in the United States. Explain what this means and discuss why a company would do this.
What will be an ideal response?
_____ refers to the ability to recognize and manage feelings in oneself and in others.
A. Inspirational motivation B. Mood optimism C. Emotional intelligence D. Initiating structure
To achieve its goal of increased market share, Krispy Kreme launched a program in Palm Beach County, Florida, that awards grade-school students a free doughnut for every A on their report cards. Which management function was used to create this program?
a. controlling b. leading c. focusing d. planning e. organizing