Which of the following is NOT one of the five relational maintenance behaviors?
A. support
B. assurances
C. positivity
D. openness
Answer: A
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The visual relationship between the items on a visual aid is known as the ________
Fill in the blank(s) with correct word
When Brad told Jeremy, "I'm going to study really hard for that history test," and Jeremy replied, "I know you will. You have a real drive to do well in school. I admire you." Jeremy engaged in
A) confirmation. B) disconfirmation. C) rejection. D) allness.
William Randolph Hearst created a journalism that defined social responsibility for newspaper coverage
a. True b. False
Which of the following statements about the importance of observing and interpreting nonverbal communications are true?
a. Some companies train their sales forces to interpret the nonverbal signals of potential customers. b. Effective communicators are also capable of observing and interpreting nonverbal communications. c. A vital source of useful observations comes from personally visiting people and facilities. d. All of the above