When sending a business e-mail you should:
A. include short, simple, and straight-forward information.
B. proof the content for spelling and grammar mistakes.
C. use please and thank you with requests to ensure a polite tone.
D. avoid the use of all capital letters.
E. All of the above
Answer: E
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a. Give the patient some time alone. b. Face the patient and speak clearly. c. Describe the patient's surroundings. d. Explain all procedures in detail before beginning.
The ________ Act encourages drug companies to produce drugs for rare diseases
Fill in the blank with the appropriate word.
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