Answer the following statements true (T) or false (F)

1. Passive leaders inspire trust in their followers because they express their integrity by being consistent, single-minded, and persistent in pursuit of their goal.
2. Leaders benefit most from followers who are helpers (most compliant) rather than rebels (least compliant).
3. Lynn had many spelling and grammar mistakes in her report, some of which made the content difficult to understand. Lynn's report is an example of poor encoding.
4. Noise is any disturbance that interferes with the transmission of a message, and it can occur in any medium.


1. FALSE
Transformational leaders are able to inspire trust in their followers because they express their integrity by being consistent, single-minded, and persistent in pursuit of their goal. Passive leadership is not true leadership.
2. TRUE
Followers vary in their level of compliance with a leader, with helpers (most compliant) showing deference to their leaders, independents (less compliant) distancing themselves, and rebels (least compliant) showing divergence. Leaders clearly benefit from having helpers (and, to some extent, independents).
3. TRUE
True, Lynn did a poor job of encoding the message. The receiver does the decoding, which is interpreting and trying to make sense of the message.
4. TRUE
Noise is any disturbance that interferes with the transmission of a message. It can occur in any medium, as when you have static in a radio transmission, fadeout on a cell phone, loud music when you're trying to talk in a noisy restaurant, or even in the encoding or decoding, as when a pharmacist can't read a prescription because of a doctor's poor handwriting.

Business

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