Part of active listening includes maintaining eye contact and using appropriate gestures in a process known as:
A) articulation.
B) facilitation.
C) formulation.
D) reflection.
B
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Which indicator may help to isolate situations in identifying fraud?
a. Claimant is pushy and demanding of a quick claim settlement. b. Claimant is unusually familiar with insurance office locations. c. Claimant handles business by mail only. d. Multiple police reports are filed.
Which of the following populations has a high risk for developing end-stage renal disease?
A) Caucasians B) Asians C) Hispanics D) Native Americans
In what situation is the patient NOT liable for the medical bill?
a. When the patient has valid insurance coverage b. When the patient is seen for an injury that occurred at work c. When the patient has no money to pay the bill d. When the patient is uninsured
Talipes ________ means the forefoot is inverted and talipes ________ means the forefoot is everted
a. venous; valgus b. varus; valgus c. equines; various d. venous; variegated