Yvonne had a cyst removed from her right hand three weeks ago. You scheduled her follow-up appointment for one week after the surgery, but she did not show up for the appointment. Today she called to say that the incision is red and oozing and has a foul smell. She thinks the surgeon "messed up" and is threatening a lawsuit. Which of the following statements applies in this situation?
A. Yvonne may win the lawsuit if the incision turns out to be infected.
B. The physician is not responsible because patients sign a form waiving their right to sue before the surgery is performed.
C. The physician is protected from legal action if a "no-show" was documented when Yvonne missed her follow-up appointment.
D. The physician should ask Yvonne to come into the office so he can correct his error and avoid a lawsuit.
E. Yvonne can file a lawsuit against both the physician and the entire practice because her incision was not properly cared for.
C. The physician is protected from legal action if a "no-show" was documented when Yvonne missed her follow-up appointment.
If Yvonne's failure to show up for her follow-up appointment was documented correctly, the physician cannot be held responsible for the infected incision.
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