What tool is used as a systematic, proactive method for evaluating a process to identify where and how care delivery might fail?
a. American Nurses Association (ANA)
b. UAP
c. Failure Mode and Effects Analysis (FMEA)
d. Institute for Healthcare Improvement (IHI)
C
Health care facilities use FMEA as recommended by the IHI. FMEA is a systematic, proactive method for evaluating a process to identify where and how care delivery might fail.
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