For a mark to be protected under federal law, it must be registered with the Patent and Trademark Office
a. True
b. False
Indicate whether the statement is true or false
True
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Most performance reviews are conducted by outside auditing agencies to avoid bias and internal discrepancies
Indicate whether the statement is true or false
The process of learning from the successful practices of others is called
a. Mimicry b. Grafting c. Scanning d. Vicarious learning
Self-confidence appears to be a much more important leadership characteristic in factory settings than in office settings
Indicate whether the statement is true or false.
Managers hoping to lead change must do all of the following, except:
a. Assess the organization’s environment and the need for change. b. Plan for change that is standardized and periphery. c. Institutionalize the change. d. Implement specific changes while at the same time encouraging a broader positive attitude toward change and motivation.