________ entails broadening the domain and span of influence of purchasing, pursuing quality improvements and cost reductions
a. Supply management orientation
b. Procurement orientation
c. Value orientation
d. Buying orientation
b
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Self-leadership is impacted through unique tendencies in individuals by:
a. thinking patterns and attitudes b. thinking patterns and physical action c. physical action and attitudes d. attitudes, thinking patterns, and physical action
Marco asks his manager to listen in while he makes calls one day to help him figure out what he could be doing better. The manager concludes that Marco is doing an excellent job of building rapport but is not qualifying prospects as he talks to them
The manager suggests that Marco spend less time talking about the prospect's personal details and: A) more time talking about the features of the product B) focus on non-verbal ways to build rapport with the prospect, such as making active listening noises C) keep a list of qualifying questions in front of him so he makes sure to ask each one of them during the call D) practice his elevator pitch so he can help the prospect understand the product more quickly, since they do not have time on the phone to do a long pitch E) instead, talk about himself so the prospect will be able to trust him more easily
Which of the following is used to see how a company's operating expenses, as a percentage of net sales, have changed from one year to the next?
A) vertical analysis B) horizontal analysis C) ratio analysis D) analysis of internal control system
Lowell runs a unisex salon and has six 10-hour workdays. If a customer requests him to stay open on the seventh day, he always obliges. He also provides home services if requested. Which entrepreneurial characteristic is most likely highlighted in the given scenario?
A. Self-reliance B. Confidence C. Energy D. Vision