The nurse team leader asks the nursing assistant to ambulate a patient after morning care. This is an example of which type of communication?
1. Upward communication
2. Lateral communication
3. Diagonal communication
4. Downward communication
4
Explanation: 1. Upward communication occurs when the receiver is at a higher position in the organization's hierarchy than is the sender.
2. Lateral communication occurs between two persons at the same level of hierarchy in the organization.
3. Diagonal communication occurs when persons at two different levels in the organization's hierarchy are working together on a project in which position in the hierarchy is not considered.
4. Downward communication occurs when the sender is at a higher position in the organization's hierarchy than is the receiver.
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