This is the process of managing one's emotions in the organizational setting
A) emotional control
B) self control
C) external labor
D) emotional labor
Answer: D
Communication & Mass Media
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Nearly always, you will find that what you already know is enough to prepare the speech
Indicate whether the statement is true or false
Communication & Mass Media
Gregory is preparing for his first speech in a public speaking class. What guidelines can you offer to lessen his nervousness and help him feel more confident?
What will be an ideal response?
Communication & Mass Media
Speakers should not be reluctant to provide information about their qualifications in their speech
a. True b. False Indicate whether the statement is true or false
Communication & Mass Media
Which of the following is used to forward a prediction about communication?
a. a research question b. a research hypothesis c. a research description d. a realist tale
Communication & Mass Media