Imagine that you are a social worker. During a visit with your family, your relatives ask you about the kinds of clients you are seeing in field placement so that they can understand this new career you are pursuing. What will you say, keeping in mind the ethical responsibility of maintaining confidentiality of your clients?

What will be an ideal response?


An unjustified breach of confidentiality is a violation of justice and is tantamount to theft of a secret with which one has been entrusted (Biestek, 1957). Maintaining strict confidentiality requires a strong commitment and constant vigilance because clients sometimes reveal information that is shocking, humorous, bizarre, or titillating. To fulfill your responsibility in maintaining privacy, you must guard against disclosing information in inappropriate situations. Examples include discussing details of your work with family and friends, having gossip sessions with colleagues, dictating within the listening range of others, discussing client situations within earshot of other staff, posting pictures of clients on social media sites such as Facebook, and making remarks about cases in elevators or other public places.

Social Work & Human Services

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