When Kevin Sharer, former CEO of Amgen (a biotech giant), said "…Most people underappreciate the complexity of listening, the skill needed, and the value of doing it well," he was referring to the fact that

a. hearing is the strongest and most reliable of the five senses.
b. listening is objective and reduces or eliminates biases in information.
c. good listening skills will influence your knowledge, enjoyment, relationships, and career.
d. listening is unconscious and likely won't affect others negatively.


Answer: c

Communication & Mass Media

You might also like to view...

Adult learners prefer to deal with more abstract ideas that have indirect relevance to their lives

Indicate whether the statement is true or false

Communication & Mass Media

The three main parts of a speech are called the ________, the ________, and the ________.

What will be an ideal response?

Communication & Mass Media

Compare and contrast productive versus destructive conflict management styles.

What will be an ideal response?

Communication & Mass Media

When we react to someone by assuming he or she is a representation of a generalization, we

are engaged in __________. a. racism b. racial profiling c. stereotyping d. prejudice e. jumping on the bandwagon

Communication & Mass Media