Recalling Chapter 17's "FYI: When 'No Comment' and 'Comment' are Equally Catastrophic," what do most public relations professionals consider to be the cardinal rule for communications during a crisis?
A) Apologize.
B) Say, "No comment."
C) Tell it all and tell it fast.
D) Use a neutral spokesperson.
C
Business
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Geographic Information Systems can be used to manage daily operations as well as for planning and decision making.
Answer the following statement true (T) or false (F)
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______ is the influence a leader gains over others when they desire to identify and be associated with him or her.
A. Referent power B. Legitimate power C. Expert power D. Reward power
Business
How should employees be motivated so open-book management will succeed?
Business
____________________ procedures make it difficult to transfer and promote workers around on the basis of skills and merit.
A. Union-mandated B. Management rights C. Lean production D. Seniority-based
Business