A client asks the student nurse to explain the pathophysiology of diabetes. The student nurse does not know the answer to this question. What should the student respond to the client?
A) "I do not know, but I will find out."
B) "You'll have to ask the doctor that question."
C) "Why do you need to know that?"
D) "I do not know."
Answer: A
The student nurse best exhibits integrity by admitting not knowing the answer, but offering to find out and get back to the client. Honesty by the student nurse will build trust with the client. Just saying "I don't know" and leaving it at that will make the nurse appear untrustworthy and possibly uncaring. Questioning the client about the need for the information is defensive and might also be construed as a challenge by the client. Referring the question to the doctor is also not good ethics; nurses need to continue learning throughout their practice.
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