The authors list six key elements of reengineering. Pick any three and describe their contribution to the reengineering effort
What will be an ideal response?
The six elements are:
1. Critical processes - focus on core business processes to reengineer, leave normal processes to incremental improvement.
2. Strong leadership - senior executives must actively support reengineering or the effort will fail
3. Cross-functional teams - the team must be composed of each functional area affected by the change
4. Information technology - a primary enabler; most reengineering projects design processes around information flows
5. Clean slate philosophy - Discard the old way of doing things and consider the way the customer wants to deal with the company.
6. Process analysis - the reengineering team must understand things about the current process, how it performs, and have a grasp on the performance metrics
You might also like to view...
Economic growth remains concentrated at the high-income countries
Indicate whether the statement is true or false
Forester, a jewelry store, has developed a sustainable competitive advantage. Which of the following characteristics of Forester is most likely to be the reason for this advantage?
A. Repeat purchases from a vendor due to limited alternatives B. More merchandise C. Knowledgeable and helpful salespeople D. Higher advertising budgets E. Automated warehouses
Which of the following is a provision for healthy, but not disabled, employees who lose their jobs under the Consolidated Omnibus Budget Reconciliation Act of 1985?
A) They continue to receive a minimum wage until they are able to find new employment. B) They continue to receive medical, dental, and other benefits at no charge under the company's plan until they are able to find new employment. C) They remain eligible to receive benefits under the company's plan for up to 18 months by paying premiums for the policy plus an administration fee. D) They continue to receive medical, dental, and other benefits for up to 29 months by paying an administration fee.
Surveys can generate primary data economically and efficiently from large groups of people
Indicate whether the statement is true or false