A client diagnosed with antisocial personality disorder comes to a nurses' station at 11:00 p.m., requesting to phone a lawyer to discuss filing for a divorce. The unit rules state that no phone calls are permitted after 10:00 p.m

Which nursing reply is most appropriate? A. "Go ahead and use the phone. I know this pending divorce is stressful."
B. "You know better than to break the rules. I'm surprised at you."
C. "It is after the 10:00 p.m. phone curfew. You will be able to call tomorrow."
D. "The decision to divorce should not be considered until you have had a good night's sleep."


C
The most appropriate response by the staff is to restate the unit rules in a calm, assertive manner. Because of the probability of manipulative behavior in this client population, it is imperative to maintain consistent application of rules.

Nursing

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