Under the Fair Credit Billing Act, if a consumer reports an error in the amount on his charge account bill, until the creditor responds, it cannot:
a. take any action to collect the disputed amount.
b. restrict the use of an open-ended credit account because the disputed amount is unpaid.
c. report the disputed amount as delinquent.
d. All of these are correct.
d
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Which of the following procedures would an auditor most likely perform to verify management's assertion of completeness?
A. Observe the entity's distribution of payroll checks. B. Review standard bank confirmations for indications of kiting. C. Confirm a sample of recorded receivables by direct communication with the debtors. D. Compare a sample of shipping documents to related sales invoices.
Planning tends to be less formal and more intuitive in which management format?
a. centralized structure b. professional manager system c. corporation d. owner-manager system
Which of the following items might cause activity-based costing (ABC) to be more difficult to implement in a service company than in a manufacturing company?
A) The lack of direct labor. B) The lack of facility-level costs. C) The lack of repetitive activities. D) The lack of overhead costs.
Looking at Lewin’s basic change model, ______________ requires explaining the rationale for change, breaking down the status quo, challenging existing beliefs, and understanding how starting on a new path is essential for the company’s survival.
a. Transforming b. Refreezing c. Reconstructing d. Unfreezing