When you use the direct organizational plan in a message refusing a small favor, you should

A) save the bad news for the final paragraph.
B) present the bad news without any introduction.
C) reciprocate to maintain the reader's future goodwill.
D) use a polite buffer and explain your rationale in a few words.
E) offer a brief, sincere apology in your first paragraph.


D

Business

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Which of the following is not true about interim financial statements?

A) Interim financial statements are reports for periods of less than one year. B) GAAP must be applied to the interim financial statements. C) Each interim period is viewed as an integral part of an annual period. D) Interim financial statements are not issued by all publicly held companies.

Business

Answer the following statements true (T) or false (F)

1. According to Burt Nanus, good vision statements are useful because they help people to consider all interesting elements in their environments.  2. A good vision statement should describe a company's major strengths and competitive advantage in its industry.  3. A mission statement should be ambitious.  4. After the assessment of current organizational performance, the subsequent explanation of how its mission is to be accomplished is called a comprehensive strategy. 

Business

“An electronic means for a company’s employees to access its HR services and information” is associated with which acronym?

a. ESS b. MSS c. SOA d. XML

Business

Which of the following employer actions is absolutely prohibited under federal labor law?

A. Expressing views about the disadvantages of unions B. Stressing the favorable employee-employer relationship in the past without a union C. Presenting unfavorable publicity the organizing union has received concerning corruption D. Threatening employees with the loss of their jobs if they vote to unionize

Business