In ________, respondents are asked to play the role or assume the behavior of someone else
A) role playing
B) sentence completion
C) cartoon test
D) third-party technique
A
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Organizations such as the International Council of Customer Service Organizations (ICCSO) work to help develop and promote service and professional excellence standards throughout the world.
Answer the following statement true (T) or false (F)
One of the functions performed by a PR department is ________, which involves building and maintaining relations with legislators and government officials to influence legislation and regulation
A) direct marketing B) press relations management C) investor relations management D) lobbying E) public affairs management
The accrual basis of accounting is often contrasted with the cash basis of accounting. Which of the following is true of the cash basis of accounting?
a. The cash basis is not subject to manipulation b. Most larger companies use the cash basis of accounting c. The cash basis of accounting provides a strong basis to determine the total assets of the company d. The cash basis provides an inferior picture of operating performance e. The cash basis provides an superior picture of operating performance
A company that uses the perpetual inventory system purchased 500 pallets of industrial soap for $10,000 and paid $750 for the freight-in. The company sold the whole lot to a supermarket chain for $14,000 on account. The company uses the specific-identification method of inventory costing. Which of the following entries correctly records the cost of goods sold?
A) Cost of Goods Sold 10,750 Merchandise Inventory 10,750 B) Merchandise Inventory 10,750 Cost of Goods Sold 10,750 C) Cost of Goods Sold 10,000 Sales Revenue 10,000 D) Cost of Goods Sold 10,000 Merchandise Inventory 10,000