The success of the Tom Dennis Ford dealership has been built largely on return customers and word-of-mouth recommendations
The majority of sales are made to customers who previously purchased a vehicle at the dealership or who know someone who had a positive experience of purchasing a vehicle there. The sales force at the Tom Dennis Ford dealership most likely knows that using high-pressure selling is ineffective if the dealership wants to ________.
A) achieve short-term gains
B) move last year's models
C) obey local and federal law
D) build long-term customer relationships
E) maintain a database of local customers
D
You might also like to view...
Which statement is false? Current GAAP
A) requires that the cash flows from the issuance of stock be reported as a financing activity and not be included in net cash flow from operating activities. B) does not allow cash flow per share reporting in a company's financial statements. C) states that under the indirect method, a company must report its operating cash inflows separately from its operating cash outflows. D) requires that the cash inflows and cash outflows for related investing activities as well as related financing activities be shown separately and not netted against each other.
A process costing system accounts for product costs
A) for a specific period of time. B) always in a single Work in Process Inventory account. C) without regard to the process that created the cost. D) for specific orders.
Trade barriers create costs that are paid ultimately by the
A. exporter. B. country exporting the goods. C. government erecting the barrier. D. consumer.
Unlike corporate bylaws, the articles of incorporation are easily modified.
Answer the following statement true (T) or false (F)