What are the eight common differences between products and services?
What will be an ideal response?
1) Most service products cannot be inventoried, 2) intangible elements usually dominate value creation, 3) services are often difficult to visualize and understand, 4) customers may be involved in co-production, 5) people may be part of the service experience, 6) operational inputs and outputs tend to vary more widely, 7) the time factor frequently assumes great importance, and 8) distribution may take place through non-physical channels.
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Which of the following statements is true about the Solomon four-group design?
A) The Solomon four-group design should be used to examine the changes in the attitudes of individual respondents. B) The Solomon four-group design explicitly controls for interactive testing effect. C) The Solomon four-group design is expensive and time consuming to implement. D) All of the above statements are true.
The "dormant" aspect of the Commerce Clause:
a. is also known as the "negative" aspect. b. means that there are many unused powers still available to the government to regulate trade between the states. c. guarantees that Congress has the power to regulate trade with foreign countries that have not yet developed trade practices with the United States. d. guarantees that the states have the power, even if unused, to impose regulations affecting interstate commerce.
Answer the following statement(s) true (T) or false (F)
1. Green products typically cost much less than competing brands. 2. Penny stock scams are not really harmful because operators only attempt to sell stock in companies for .01 a share. 3. Michael Milken was convicted of insider trading, while Ivan Boesky was allowed to make an out-of-court settlement in order to avoid jail time. 4. In large organizations, the ratio of executive pay to average worker wages is about 400:1. 5. Small companies seem to have a much worse executive pay to average worker wage ratio than larger companies.
Heavy use of off-balance-sheet lease financing will tend to
A. make a company appear more risky than it actually is because its stated debt ratio will be increased. B. make a company appear less risky than it actually is because its stated debt ratio will appear lower. C. affect a company's cash flows but not its degree of risk. D. have no effect on either cash flows or risk because the cash flows are already reflected in the income statement. E. affect the lessee's cash flows but only due to tax effects.