The nurse of an outpatient clinic is sitting with the parents while their adolescent goes for a test. The parents are complaining about their child's behavior. Which statement by the nurse fosters family-centered communication?
1. "I agree with you, discipline is an important part of parenting."
2. "I know just how you feel. I had the same experience with my children."
3. "You are so right. Adolescents function in the me-first mode all the time."
4. "Tell me what concerns you about your child's behavior."
Correct Answer: 4
Rationale: Using an open-ended question allows the parents to discuss a family concern. All the other questions or statements are blocking statements and would not foster family-centered communication.
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