Explain how a customer service orientation can be included in a user support mission statement.

What will be an ideal response?


Support organizations can include in their mission statement a goal to provide 100% customer satisfaction 100% of the time.

Computer Science & Information Technology

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Fill in the empty cells in the table below with the appropriate information.

Computer Science & Information Technology

Analyze the following code:

``` public class Test { public static void main(String[] args) { boolean[][] x = new boolean[3][]; x[0] = new boolean[1]; x[1] = new boolean[2]; x[2] = new boolean[3]; System.out.println("x[2][2] is " + x[2][2]); } } ``` a. The program has a compile error because new boolean[3][] is wrong. b. The program has a runtime error because x[2][2] is null. c. The program runs and displays x[2][2] is null. d. The program runs and displays x[2][2] is true. e. The program runs and displays x[2][2] is false.

Computer Science & Information Technology

How does context-sensitive help differ from online help?

What will be an ideal response?

Computer Science & Information Technology

Keyboards, USB flash drives, and mouse pointing devices are all examples of PnP devices

Indicate whether the statement is true or false

Computer Science & Information Technology