When Roberta gets her hair cut, she carefully explains to the hair stylist how she expects it to look once the haircut is finished. Roberta is playing the role of a:

A. Competitor
B. Contributor to quality and satisfaction
C. Productive resource
D. Customer mix manager
E. Recruiter


Answer: B

Business

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The use of 6:30 A.M. meetings to get a project back on schedule is an example of ________ reinforcement to motivate project performance.

Fill in the blank(s) with the appropriate word(s).

Business

Depth interviews are like focus group in all of the following ways except________

A) both are unstructured interviews B) both are direct ways of obtaining information C) both are qualitative research methods D) both are one-on-one interviews

Business

When using product bundle pricing, sellers combine several products and offer the bundle at an increased price for increased profit

Indicate whether the statement is true or false

Business

Dissatisfaction with both the purchasing power parity (PPP) and conversions using official exchange rates caused the World Bank to adopt what methodology to derive per capita GNI estimates?

A. Gini coefficients. B. The Human Development Index. C. The inflation-growth coefficient. D. The Zurich formula. E. Atlas conversion factors.

Business