Why are expressions of "mass praise" to employees less effective?
What will be an ideal response?
Answer: If everyone is acknowledged, then no employee feels special. The point of praising an employee is to help him or her feel acknowledged—and to motivate the employee.
Explanation: The point of praising an employee is to help him or her feel acknowledged and motivated. Praising everyone together dilutes the meaning and motivational power.
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Taylor’s scientific management principles include all of the following, EXCEPT ______.
a. using wage incentives b. developing a set of rules and procedures to ensure fair treatment of employees c. planning and scheduling work d. promoting job specialization
An Edelman study on employee engagement stressed the importance of reinventing the employee experience in novel ways
Indicate whether the statement is true or false
Merchandise inventory at the end of the year is overstated. Which of the following statements correctly states the effect of the error?
A) owner's equity is overstated B) cost of merchandise sold is overstated C) gross profit is understated D) net income is understated
During the negotiations, it became apparent that the buyer had not understood the delivery schedule correctly. This most likely made the situation:
A) more difficult, as the sales team clearly cannot communicate details effectively B) more difficult, as the sales team must start the whole negotiating process again C) more difficult, as the buyer was not capable of agreeing to the complex terms D) easier, as the buyer gave in to the seller with an apology for misunderstanding E) easier, as the sales team needed to clarify details instead of renegotiate