Specific choices people make in particular situations as they manage conflict are referred to as
A. conflict styles.
B. conflict choices.
C. conflict tactics.
D. conflict resolution.
E. substantive conflict.
Answer: A
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Which of the following is NOT part of recall listening?
a. receiving the message b. attending to the message c. getting one interpretation from the message d. assigning meaning to the message
Toby owns his own construction company and recently met with Dante, the owner of another firm, to discuss a possible merger
During their meeting, however, their conversation shifted direction, and Dante got defensive and frustrated with the parameters Toby suggested. Finally, Toby said, "I think we both want to move forward with this merger, so let's meet again tomorrow to talk more." What is Toby's intention behind this statement? a. He wants to monitor the emotional temperature. b. He wants to induce personal conflict. c. He wants to forcefully take over Dante's company. d. He wants to give into Dante's decision.
Discuss the three objectives of presenting yourself during a job interview.
What will be an ideal response?
Is using emotional stories unrelated to the issue an ethical or unethical approach?
A. usually ethical B. usually unethical