Karen owns a cottage on Martha's Vineyard, a popular island destination for tourists from about April to October. When Karen visits the island in March to dine at her favorite pizza restaurant, she expects great service because the tourists are not there. Because she predicts she will receive great service, her ________ than it is during the tourist season.

A. Level of adequate service will be higher
B. Zone of tolerance will be wider
C. Tolerance of situational factors will be higher
D. Level of adequate service will be lower
E. Level of desired service will be higher


Answer: A

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