Rigid operations standards and restriction on the choice of supplier characterizes _____
a. partnerships
b. the professional manager system
c. franchising
d. the owner-manager system
c
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Sharon told her team that she is moving forward with a change to the bonus structure, despite vocal objections from several team members. Sharon is using the ______ conflict-handling style.
A. avoiding B. collaborating C. compromising D. accommodating E. dominating
Which of the following are general feeling states that are not related to something that happens to a person, and are not intense enough to interrupt regular thought patterns at work?
A. emotions B. moods C. personalities D. habits
A ________ environment is one in which employees act in responsible ways, even when the law does not require it.
Fill in the blank(s) with the appropriate word(s).
When a judge orders a criminal defendant to reimburse the victim, it is called
a. reimbursement. b. restitution. c. restraint. d. retribution.