A group of hospitals uses bright, homely colors for its decor and furnishings, in order to lessen

the traumatic associations with traditional white and gray colors of hospital equipment.

This
approach to differentiation is this an example of ________.
A) reliability B) responsiveness
C) tangibles D) customer consulting


C

Business

You might also like to view...

Overapplied overhead is normally transferred to work in process inventory

a. True b. False Indicate whether the statement is true or false

Business

.___________________ refers to the way an organization operates, the attitudes the employees have, and the overall tone and approach to any given business.

a. Culture b. Organizational culture c. Organizational worldview d. Worldview

Business

In determining the meaning of a contract, which of the following will have first priority?

a. Course of performance. b. Course of dealing. c. Usage of trade. d. Express terms.

Business

Which of the following is a CMM maturity level focus area?

A) repeatable, necessary processes B) defined, documented software engineering processes C) optimized, continuous process improvement D) creative, ad hoc processes

Business