Which of the following is a helpful guideline for conflict resolution?
a. Never confront the conflict when it occurs.
b. Do not expect the conflict to go away; it may diminish, but if problems and feelings are not discussed, they will emerge again at another time.
c. Be judgmental and accusatory in your conversation.
d. Use passive listening.
Ans: b
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Answer the following statement true (T) or false (F)
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