The service cashier is extremely important to the success of the service repair shop. Please explain why the person who is most likely the youngest and least paid employee is so important and requires training

What will be an ideal response?


The cashier's meeting with the customer is the last person the customer has contact with. If the cashier can not make a good, lasting impression it may effect if the return of the customer. It should be the responsibility of all employees to do what it takes to make all customers repeat customers.

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Technician A says in a semi-independent rear suspension system, improper rear wheel toe and tracking may be caused by a bent trailing arm. Technician B says on a semi-independent rear suspension system, improper rear wheel toe and tracking may be caused by a bent inverted U-channel. Who is correct?

A. A only B. B only C. Both A and B D. Neither A nor B

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The neutral axis is approximately sixteenths of the thickness from the outside of the bend, depending on the material and other factors.

Answer the following statement true (T) or false (F)

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The angle between two planes is called:

a. Complementary angles b. Supplementary angles c. Dihedral angles d. Right angles e. Obtuse angles

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Refer to the figure. Determine L if the drawing measures 3-1/8"

Fill in the blank(s) with the appropriate word(s).

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