Technical skills are more important for since they are closer to the actual work being performed

a. top managers
b. middle managers
c. intermediate managers
d. supervisory managers


d

Business

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The accounts receivable turnover ratio is computed by dividing net income by average accounts receivable

a. True b. False Indicate whether the statement is true or false

Business

Which link in the service profit chain emphasizes superior employee selection and training?

A) healthy service profits and growth B) satisfied and loyal customers C) greater service value D) satisfied and productive service employees E) internal service quality

Business

Multinational companies that contract with factories in countries such as Sudan and Pakistan should ensure that ______.

a. children are not employed in these factories b. cost of production is maintained at low levels using whatever means necessary c. children do not work more than 70 hours per week d. children employed in these factories have appropriate safety equipment

Business

Sperle Corporation has provided the following data concerning its stockholders' equity accounts: Year 2Year 1Stockholders' equity:      Common stock, $5 par value$400,000 $400,000 Additional paid-in capital 60,000  60,000 Retained earnings 654,000  630,000 Total stockholders' equity$1,114,000 $1,090,000 Net income for Year 2 was $30,400. Dividends on common stock during Year 2 totaled $6,400. The market price of common stock at the end of Year 2 was $3.08 per share.The company's dividend payout ratio for Year 2 is closest to:

A. 21.1% B. 2.6% C. 1.6% D. 14.7%

Business