In the context of the attitude curve in response to change, which of the following is a characteristic of the denial phase?

A. There is recognition that something must be done.
B. Security and other needs are threatened, so overt defenses are employed.
C. Dedication continues until a new change occurs.
D. Unpleasant thoughts are ignored or dismissed in favor of more satisfying thoughts.


Answer: D

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There are two general paths by which people are persuaded: the ________ route and the peripheral route.

Fill in the blank(s) with the appropriate word(s).

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In 2008, FNMA and GNMA were placed into conservatorship...

a. true b. false

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In James v. Bob Ross Buick, where a car dealership sent letters to customers over James's signature after he had been fired, the appeals court held that James had no suit for invasion of privacy because there were no damages since sending the letter cost him nothing

a. True b. False Indicate whether the statement is true or false

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Before a person may file for bankruptcy the person must:

a. notify all creditors of the intent b. notify all secured creditors of intent c. exhaust all sources of income on debts d. contact a bankruptcy attorney e. none of the other choices

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