What are the types of organizational conflict and its levels and sources?
What will be an ideal response?
Organizational conflict is a situation in which two or more people disagree over issues of organizational substance and experience some emotional antagonism with one another.
There are four levels of conflict:
1. Intrapersonal: An individual has a conflict within him- or herself.
2. Interpersonal: Individuals have a conflict with others in the unit or department.
3. Intergroup: Work groups within the organization develop a conflict.
4. Interorganizational: Different organizations are at odds as the result of some issue or event.
One source of conflict is competition over resources. A second source of conflict is ambiguity over authority. Third, organizational reward systems cause conflict. Fourth, conflict results when there is a power differential within the police department.
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