Mental mechanisms that can block clear communication and create conflict include:

A. Persuasion, emotion and saving face
B. Ethnocentrism, prejudice and stereotypes
C. Psychological barriers and low self-disclosure
D. Time compartmentalization and focus on punctuality


B

Social Work & Human Services

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Cognitive theory proposes that

a) dysfunctional thinking is at the root of psychological disturbances. b) dysfunctional behavior is at the root of psychological disturbances. c) dysfunctional feelings are at the root of psychological disturbances. d) dysfunctional relationships are at the root of psychological disturbances.

Social Work & Human Services

A client wants to decrease his smoking and has his partner put his cigarettes in a locked cabinet in the garage. This arrangement of environmental conditions to hamper his smoking would be considered a:

a. variable interference. b. stimulus control. c. stimulus interference. d. variable control.

Social Work & Human Services

The Department of Defense implemented all of the following policies to prevent discrimination of LGBT members except which of the following?

a. awareness training b. responsibility for leaders to create a respectful work climate c. LGBT knowledge packet d. sanctions for violations of policies

Social Work & Human Services

The first thing a worker can do when beginning to work with families is:

a. Talk about his or her own role in order to impress family members with the worker’s competence b. Explain to the family what their problems involve c. Alleviate apprehension and begin making each family member comfortable about being there in the interview

Social Work & Human Services