Communication during the maintenance phase of the system's life cycle is crucial. Which is most beneficial to the organization during the maintenance phase?
A) A newsletter for users is posted yearly on accessible sites for new information.
B) A help desk provides 24/7 telephone user support for employees.
C) Users are given Internet access and procedure manual to troubleshoot problems.
D) A list of frequently asked questions (FAQs) is posted on a password-protected site.
B) A help desk provides 24/7 telephone user support for employees.
Explanation: A) A yearly newsletter is not published enough to support the organization.
B) During maintenance, the help desk personnel should be available 24/7. Other ways of providing information and answering questions should also be implemented.
C) A manual can be more user friendly than users searching the Internet for answers to questions.
D) An FAQ on a password-protected site might be time consuming to access and read through to find an answer for an issue.
Explanation: A) A yearly newsletter is not published enough to support the organization.
B) During maintenance, the help desk personnel should be available 24/7. Other ways of providing information and answering questions should also be implemented.
C) A manual can be more user friendly than users searching the Internet for answers to questions.
D) An FAQ on a password-protected site might be time consuming to access and read through to find an answer for an issue.
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A patient undergoing penicillin therapy shows improvement and states that he is feeling better. Which of the following interventions is the nurse most likely to perform in such a situation?
A) Instruct patient to increase dietary intake. B) Inform the primary health provider immediately. C) Record assessments on patient's chart. D) Inquire about any previous drug allergies.
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a. Raising the seizure threshold b. Reducing the number of neurotransmitter receptors in the brain c. Decreasing the amount of excitatory neurotransmitters in the brain d. Increasing the amount of gamma amino butyric acid present in the brain
The nurse is preparing an older adult patient who has been prescribed famotidine (Pepcid) for discharge. Which common side effect should the nurse instruct the patient's family to watch for?
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