Sales experts have identified five key personal traits that are often found in successful salespeople. List and define these five traits.
What will be an ideal response?
Personality: Good salespeople are friendly, sociable, and, in general, like being around people. Customers won't buy from someone they don't like.
Optimism: Good salespeople tend to look at the bright side of things. Optimism also may help them be resilient-the third trait.
Resilience: Good salespeople don't easily take no for an answer. They keep coming back until they get a yes.
Self-motivation: Salespeople have lots of freedom to spend their days the way they believe will be most productive. But if the salespeople are not self-motivated to get the job done, it probably won't get done.
Empathy: Good salespeople must care about their customers, their issues, and their problems.
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Intel achieved success by using the "Intel Inside" advertising campaign and logo that appears on many brands of PCs. This is an example of a barrier to entry classified as:
A) new capacity. B) product differentiation. C) competitor response. D) new approaches to customer needs. E) distribution channels.
The default timing of a trigger is ___________________________ level and no code is included to achieve this timing.
Fill in the blank(s) with the appropriate word(s).
Firms generally leverage the expertise of their talent pool in building capabilities by
A. updating existing capabilities. B. refreshing existing capabilities. C. building resource capabilities from scratch so it is easy and less time-consuming. D. establishing a new arsenal of resource capabilities by phasing out existing capabilities. E. augmenting or recombining well-established capabilities with existing resources.
A barbecue sauce producer makes their product in an 80-ounce bottle for a specialty store. Their historical process mean has been 80 ounces and their tolerance limits are set at 80 ounces plus or minus 1 ounce
What does their process standard deviation need to be in order to sustain a process capability ratio of 1.66? A) 0.10 B) 0.20 C) 0.25 D) 0.33