Jane tunes out quickly once she thinks she knows the intent of what the speaker is saying. This is:
a. active listening
b. superficial or inattentive listening (page 149 right)
c. real listening
d. arrogant listening
b. superficial or inattentive listening (page 149 right)
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________________participation behaviors do not contribute to productivity in groups
Fill in the blank with correct word
Lutherans, Baptists, and Methodists all belong to the same broad religious group called Christianity. Which concept does this exemplify?
A. individualism B. enculturation C. adaptation D. co-cultures
In the five stages of listening, receiving __________.
a. causes you to focus on the speaker rather than on what you plan to say. b. deals only with verbal messages. c. is the same as hearing. d. ends with accepting the message the speaker sends.
The act of choosing among alternatives is referred to as
A. Problem-solving. B. Ideal Solution Format. C. Critical thinking. D. Decision-making. E. P-MOPS.