Skylar is talking to a few of her friends at a party. During the conversation, she leans toward the speaker to show she wishes to speak next. Which function of nonverbal behavior is she displaying?
a. communicating information
b. regulating interaction
c. signaling service-task functions
d. establishing social control
Answer: b
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Effective listeners are more likely to
A) emerge as group leaders. B) be more aggressive communicators. C) read less than poor listeners. D) be good managers but poor salespeople.
One way to improve conversation management is to be
A. more empathetic. B. more aggressive. C. less supportive. D. more assertive. E. less descriptive.
At the dedication of the national World War II memorial, Tom Hanks gave a speech praising Americans who fought and sacrificed during the war. According to your textbook, Hanks gave a(n)
A. commemorative speech. B. invitational speech. C. speech of presentation. D. persuasive speech. E. informative speech.
A(n) ____________________ develop an aspect of your main point.
Fill in the blank(s) with the appropriate word(s).