Intercultural conflict can be defined as a real or perceived incompatibility of

a. values, norms, and expectations.
b. feelings and emotions.
c. interests and hobbies.
d. goals, processes, and outcomes.


a. values, norms, and expectations.
d. goals, processes, and outcomes.

Communication & Mass Media

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When Kendra emphasized how rewarding it is to volunteer by describing her own experiences with Big Brothers Big Sisters of America, she was __________.

A. providing supporting material B. previewing her points C. creating a sense of finality D. answering the question, "So what?"

Communication & Mass Media

In a rhetorical proof, the ________ is the statement that you want the audience to accept; it is what

you are trying to prove. Fill in the blanks with correct word

Communication & Mass Media

Radio writing is a "substitute" for TV

a. TRUE b. FALSE

Communication & Mass Media

Holding up a finger as you say, "my first point" is an example

of a(n) __________. Fill in the blanks with correct word

Communication & Mass Media