Financial liabilities include all of the following except
a. mortgages payable
b. current maturities of long term debt
c. accrued taxes
d. bonds payable
C
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Which of the following models takes into consideration the alignment within and between systems?
A. Weisbord’s Six-Box Model B. Leavitt’s Organization Systems Model C. The Nadler-Tushman Congruence Model D. Tichy’s Technical, Political, and Cultural Matrix
Removing and disabling ________ that may contain sensitive security data presents an excellent example of the trade-off between improved security and cost.
A. bookmarks B. toolbars C. key loggers D. pop-ups E. cookies
The net present value of a customer is:
a. a measure of how customers assess the benefits of a product in making purchase decisions. b. a measure of the likelihood that satisfied customers will recommend the product to other customers. c. the total profits (revenues associated with a customer minus the expenses needed to serve a customer) discounted over time. d. the total value of the benefits offered by a customer in a customer-supplier partnership.
Orna is a restaurant manager. She is helping a server who has a difficult guest. Everything is wrong-the water, the menu, the food, the service. Orna knows that this customer is always unhappy and delights in picking on the server.Orna bluntly tells the server that she needs to learn better conflict handling skills. But then, Orna goes over to the customer, who begins to argue with her. So she tells the customer to leave and not bother coming back. This best represents the ________ conflict handling style.
A. avoiding B. obliging C. compromising D. integrating E. dominating