Discuss a work situation (in contrast to the school-related situations included in the chapter) and describe the kinds of common problems that may occur there for employees. What kinds of situations may require problem-focused or emotion-focused responses, and why?
What will be an ideal response?
Students are encouraged to think of problems or conflicts they have experienced in jobs they have held (because they probably have many shared experiences in this context) and identify their “natural” coping styles. These choices will be based in part on personality characteristics but also on whether the student believed that there was anything they could realistically do about the problem or conflict (for example, when a boss reprimanded the student, perhaps unfairly, or a customer complained about a service issue, with or without justification). Summarized below is a list of the coping strategies to which students can refer in this discussion:
Problem-focused Coping
• Confrontation
• Problem-Solving
Emotion-focused Coping
• Distancing
• Escape or Avoidance
• Positive Reappraisal
Problem or Emotion-focused Coping
• Self-Control
• Seeking Social Support
You might also like to view...
Empowerment-oriented social workers are concerned about public and private systems that perpetuate disadvantages. Therefore, they a. explain how there are structures of victimization. b. refuse to see people as helpless victims of circumstances. c. believe that focusing on individuals is more important than focusing onpolitical and economic structures
d. are extremely pessimistic about the ability of individuals to change massivecorporations.
Analyze the following statements to determine which most accurately details preparing for closure
A. Preparing for closure of the professional helping relationship starts with the first contact with clients. B. Preparing for closure of the professional helping relationship starts at the beginning of the discovery phase. C. Preparing for closure of the professional helping relationship starts at the beginning of the development phase. D. Preparing for closure of the professional helping relationship starts after the outcomes have been evaluated.
When using writing assignments, supervisors should be careful to
A. avoid making them so long as to be burdensome. B. check that clinicians feel emotionally safe before beginning to work on them. C. include an experiential component. D. use them only with clinicians who have reached at least Stage Two.
Which of the following is one reason older people living in rural areas have
greater social interaction than their urban?dwelling counterparts? A) shared values and lifestyles B) increased proximity to neighbors C) stability of local residents D) all of the above