______________ is related to how the customer perceives the firm.

a. Reputational risk
b. Supply chain risk
c. Physical
d. Litigation risk


a. Reputational risk

Business

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When using the cost-to-retail ratio for the retail inventory method,

A) neither net markups nor markdowns are included in the computation of ending inventory for FIFO inventory. B) net markups but not net markdowns are included in the computation of ending inventory for LIFO inventory. C) net markups but not net markdowns are included in the computation of ending inventory for lower-of-cost-or-market inventory. D) net markdowns but not net markups are included in the computation of ending inventory for Average Cost inventory.

Business

Which of the following refers to a positive incentive intended to increase the sales force effort?

A) sales contests B) prospecting C) telecommuting D) sales collateral E) annual sales plan

Business

This trait is the best descriptive of a “technical dialogue.”

A. deception, exploitation, coercion B. neutral stance toward self and others C. product of an I-Thou relationship D. I-It communication

Business

If a job evaluation method consistently yields the same results under different evaluators it can be said that the method is:

A. random B. reliable C. systematic D. unpredictable E. valid

Business