Which strategies would facilitate patient data collection? (Select all that apply.)
a. Ensure that the patient knows who you are and what you are going to do.
b. Address the patient with familiarity, using terms of endearment.
c. Repeat questions the patient has previously answered.
d. Clarify what you do not understand with the patient.
e. Judge the patient's behaviors and attitudes.
ANS: A, D
Use of good communication strategies facilitates data collection. Orienting the patient to your role and the purpose of the interaction and clarifying what is not understood facilitates data collection. Addressing the patient with familiarity, using terms of endearment, is disrespectful and creates a barrier to communication. Repeating questions the patient has previously answered suggests to the patient that no one listens to what has already been revealed. Judging the patient's behaviors and attitudes results in labeling of patients and making judgmental statements to the patient.
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