Clients who have been involved with a human services program for a long period of time:
A. are more likely to express dissatisfaction with the program than those who recently became involved with the program
B. may rate services high to help convince themselves the treatment was worthwhile
C. are better able to evaluate if their needs have been met than those who recently became involved with the program
D. a and c
E. none of the above
Answer: B
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