________ organizational design organizes people around the workflow.

Fill in the blank(s) with the appropriate word(s).


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Which of the following statements is true of a "new emerging market"?

A) It refers to a market with very high levels of competition. B) It refers to a market where the number of current customers is small. C) It refers to a market that has very low market potential. D) It refers to a market that is completely saturated, and does not provide much growth potential. E) It is characterized by low levels of risk.

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Which organizational pattern should a speaker use for a presentation about how coffee beans are processed?

a. Monroe’s Motivated Sequence b. chronological c. topical d. problem-cause-solution

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If the goals of the training program include providing concrete information to a group of trainees or comparing process options, which one of the following methods would most likely be used?

A. Simulation B. Classroom C. Core job training D. Overt learning E. On-the-job training

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Which of the following is an index to popular periodicals?

A) AltaVista. B) Ebscohost. C) Reader's Guide to Periodical Literature. D) All of the above. E) B and C.

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