Harley-Davidson’s creation of Harley Owners Groups on the company’s website is an example of what type of customer relationship initiative?
a. Product customization
b. Engaging customers using social media
c. Building customer communities
d. Customer loyalty program
c. Building customer communities
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Permissible statistics for ordinally-scaled data include which of the following?
A) geometric mean B) range C) standard deviation D) mean E) percentiles and median
Which of the following should not be included in the computation of cost of goods manufactured?
a. Power costs b. Small tools expense c. Total selling costs d. Work in Process Inventory
Which of the following is a right to remedy that a seller can claim while the goods are in possession of the buyer?
A) right to dispose of goods B) right to withhold delivery of goods C) right to stop delivery of goods in transit D) right to reclaim goods
As the number of degrees of freedom for a t distribution increases, the difference between the t distribution and the standard normal distribution
A. becomes larger. B. becomes smaller. C. stays the same. D. fluctuates.